Orphan Espresso

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Shipping & Returns

Shipping & Returns

Shipping

Your purchase will be shipped by United States Postal Service (USPS), Fedex, or by United Parcel Service (UPS), or other carrier, depending on the weight, and your shipping address.  All International packages will be sent by USPS - First Class International, or Priority International. If you need special shipping services - expedited, special signature requirements, UPS Global or Fedex International, Registered mail, or any other non-standard method, please inquire before purchasing - we do our best to accommodate your needs. Shipment will occur within 2 business days (we even ship USPS on Saturday!) - we try to get your merchandise to you as quickly as possible.

To read more about shipping please click here:  SHIPPING PRIMER

If the checkout is showing an amount for shipping that is higher than it seems it should be - PLEASE CONTACT US - shipping calculators do make mistakes!

It's not part of our business model to rip you off on shipping - we receive our products the same way you do yours & we don't appreciate inflated shipping costs either!

ALL of the products we sell we have in inventory, on site (or do our very best to - we do occasionally, accidentally run out of stock) - we do NOT dropship anything - if it's listed, we have it, and it's ready to ship to you! Since we have the product in hand, we endeavor to inspect everything before it leaves our facility to insure it is as described, or in the case of electronic items, fully functional.

Returns

In the event that you want to return anything you purchase from us, please contact us via email for return instructions. On any item return we will refund your purchase price after the item is received back here. We don't refund shipping costs unless a mistake is made by us. Please feel free to email for any clarification, or discuss any problem you have!

Some items we sell, such as vintage & used items, may be sold As-Is, Not Returnable - this will always be stated clearly in the description of that item.

We want you to be a happy customer! 



Copyright 2014 Orphan Espresso.